Our history

Established in 1996, Mediatel Data Company has demonstrated a commitment to developing powerful CTI - Computer Telephony Integration (Call Center Solutions, IVRs, CTI, etc on dialogic boards) applications across a variety of business environments, looking for a business-to-business relationship for the long term.

With our modular, building-block component products applications, you can move quickly to benefit from innovative business communications solutions that meet the evolving demands of users.

After the sale, Mediatel Data focuses on your support with an array of technical support, consulting, and training services. These services let you use our depth of experience and expertise in all aspects of CTI technology. Your net result is a shorter time to market and savings in your research and development budget.

In the past's year, Mediatel Data engineers have implemented hundreds of applications in the field of computer telephony. Developing major relationships with leading companies, Mediatel Data assures you with the right level of competency.

Call Center Solutions

Media Call Center includes the features you want to save money, improve productivity, and improve customer relations. The Media Call Center fuels your business by:

  • Decrease operating costs
  • Increase your productivity
  • Increase agent efficiency
  • Clear understanding about your customers' needs
  • Changing your image on the market
  • Differentiating from competition
  • More flexibility and support for your current and future products/services
  • Support in launching new products/services
  • Revealing you realistic and accurate information on the market

Our Commitment

With over nine year of experience, we are strongly qualified to assist your company through each stage of your customer relationship management system lifecycle:

At Mediatel Data, we take pride in offering you unbeatable technical support from a staff that can deal with people just as well as they can with computers.

Mediatel Data will always strive to meet your needs and at Mediatel Data, we truly care about your success!

Take advantage of our years of experience in the Computer Telephony industry and of our assistance for all your activities.

Should you have a question or need support, please do not hesitate to contact us.

Our Clients

We have a large clientel incliding International and Local customers.

Clients use our products and services in a wide variety of contact center and telephony applications, wich include:

  • Telemarketing
  • Customer Service
  • Fund-raising
  • Appointments
  • Insurance/Education
  • Financial
  • Political Action
  • Sales/Healthcare
  • Market Research
  • Voter Contact
  • Lead Generation
  • Reservation
  • Enrolment