MCC Phone Pay

 

Allows and secures online transactions using DTMF (dual-tone multi frequency or dial tone)

The agent does not intervene in such transactions

Pay safely and secure with your bank card or payment integrator, via phone, without any additional application

Designed for?

Sales (incoming, upselling)

Reactivation for services

Prepaid payments

Debt collection

Utilities payments

How it works?

The agent makes a call or receives one

A payment agreement between agent and client is made

They choose the payment method and the fee

The clients uses the digits to introduces his card details and sum

The information will be transferred via secure payment gateway and the bank/ payment processor will confirm

Both agent and client will be informed that the transaction has been made, without showing payment information to the agent

MCC PHONE PAY - EXPERIENCE

Restrict access to cardholder data by business need-to-know

Track and monitor all access to network resources and cardholder data

Maintain a policy that addresses information security for employees and contractors

Your clients will see only a PIN-Entry device

Self-Service IVR

 

Enables customers to handle their own simple operations over the phone, such as pay bills, track shipping, verify specific account information, or make reservations and transmit utilities indexes.

IVRs can be used to help route callers to appropriate resources rather than just agents.

This type of IVR can help you by transmitting information and also can receive and register from clients, using digits.

Where you can use self-service IVR?

To inform clients about their credit balance

Credit cards or accounts number

Fees

Due Invoices

Utilities index

Dates, hours, addresses

Mediatel Data

94 Turda St., Bldg. 29B Bucharest 011332 Romania

+40 21 233 45 33/ +40 722 744 417

support@dialogic.ro